Refund policy

Returns & Refunds

We want you to be happy with your Wren & Adler purchase. If there’s an issue with your order, please contact us and we’ll be happy to help.

Returns

Wren & Adler accepts returns of new, unused items in their original condition within 30 days of delivery. To initiate a return, please contact us at home@wrenadler.com with your order number. All returns require prior authorization, and return instructions will be provided upon approval.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us promptly at home@wrenadler.com with your order number and photos of the item and packaging so we can help resolve the issue.

Refunds

Once an approved return has been received and inspected, any applicable refund will be issued to the original payment method within 10 days. No restocking fees apply. The time it takes for the refund to appear in your account may vary depending on your financial institution.

Return Shipping

Customers are responsible for return shipping costs for standard returns. For damaged, defective, or incorrect items, please contact us so we can arrange an appropriate resolution.

Exchanges

Wren & Adler accepts exchanges of eligible new, unused items within 30 days of delivery. Please contact us for authorization and exchange instructions.

Questions

For questions about a return or refund, contact us at home@wrenadler.com and include your order number.